How It Works

Make it easy for your citizens to

Find information and Report Issues.

Step 1

Text in your question/request for the city to their specified TextMyGov 10-digit phone number.

Keyword Texting Examples:
Pay Utilities, Office Hours, Report, Animal Control, Park Reservations, FAQ, Contact. See more keyword examples

Step 2

TextMyGov's smart texting technology identifies keywords to instantly provide a response.

Step 3

Engage with TextMyGov until finished.

Depending on what you are trying to accomplish, TextMyGov can provide various types of responses such as:

Receive a quick answer to your question.

Resources or information that can be found on your city's website, links will be provided to direct you to the correct place.

An option to report issues. When reporting an issue to the city, TextMyGov will guide you through a series of steps that allows you to submit all the necessary info and even upload a picture.

Make it easy for your citizens to

Receive Municipal Communications

Step 1

Citizens opt in to a Notification Group by texting a keyword to your shortcode number.

Notification Group Keyword Examples:
TOWN ALERTS, TOWN EVENTS, ROAD CLOSURES, WEATHER ALERTS, COUNCIL MEETINGS, ETC.

Schedule a DEMO to learn how to get your citizens automatically opted in.

Step 2

Send out messages that your citizens need to hear!

TextMyGov provides assistance 24/7

In addition to TextMyGov's On-Demand Assistance for Citizens, Local governments can use it as a text alert system to send updates to citizens

Allow citizens to sign up to receive text message notifications.

You can create an alert system to keep residents informed of city announcements and alerts, and/or you can create category-specific alerts for events, storms, road closures, and anything else.

Allow citizens to sign up to receive text message notifications.

Send Text Alerts

Like the basics but need more? Check out TextMyGov's other features!

See It In Action!

Request a demo or just text "DEMO" to (435) 787-7222

Try It Out