HOW IT WORKS

Residents can text into your municipality’s 10-digit TextMyGov number to find information. Responses can be customized to meet residents’ needs. Notifications from the municipality can also be sent directly to residents’ phones.

Phone numbers are gathered by asking community members to opt-in to the system. They do this by texting a keyword to a short code number. TextMyGov provides marketing materials and a widget that integrates seamlessly with municipal websites, providing additional convenience for residents to opt in. A list of residents numbers can also be procured and automatically integrated into the TextMyGov system. Schedule a demo to learn more about automatic opt-ins.

A Client Relations Specialist is assigned to each municipality to help with the creation of keywords and guide them through the setup process.

Municipalities do not need a website to use TextMyGov.

No. Municipalities do not need to purchase a cell phone to use TextMyGov. All management of the TextMyGov system is done online and can be accessed from any computer, phone, tablet, or device that has access to the internet. Community members will use their personal cell phones to text the system.

No. TextMyGov is a cloud-based software. Community members simply text the city from their cell phones and municipalities can manage the system from any device with internet access.