TextMyGov is a government text messaging platform that helps local governments, utilities, and public agencies communicate with residents through SMS. It enables agencies to send notifications, provide self-service access to information, support two-way conversations, and improve citizen engagement through a simple, familiar communication channel.

How does TextMyGov help reduce phone calls to your office?

TextMyGov provides residents with instant, automated responses to common questions through text messaging. By allowing citizens to find information on their own, agencies can reduce repetitive phone calls and free up staff time.

Can TextMyGov send important notifications and alerts?

Yes. Agencies can use TextMyGov to send opt-in text notifications about emergencies, road closures, utility disruptions, events, public meetings, weather updates, and other important community information.

Can I only send text messages through TextMyGov?

No. TextMyGov is a comprehensive communication platform that supports more than just text messaging. Agencies can also send emails, voice calls, surveys, and initiatives, all from a single platform.

Why do agencies choose to reach residents via text meesage?

Text messaging is one of the most widely used communication methods available, with text messages averaging open rates as high as 98%. This makes it a fast, convenient, and effective way for agencies to share important information and connect with residents.

AGENCY BENEFITS

Q: What types of government agencies use TextMyGov?

TextMyGov serves a wide variety of public organizations, including cities, counties, towns, villages, townships, tribes, housing authorities, and special districts. Solutions can be customized for individual departments or used agency-wide.

Efficient Communication for Government Agencies

Help residents find information instantly, receive important alerts, and submit requests without increasing staff workload.

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How It Works

Save Staff Time

Reduce repetitive phone calls and common information requests.

Reach Residents Faster

Give residents quick access to the information they need.

Improve Service

Provide 24/7 assistance through automated text flows.

WHO DO WE HELP?

Communication Solutions for Government Agencies

We help agencies across the nation such as: counties, cities, towns, villages, townships, tribes, housing authorities, and more.

TextMyGov can create solutions for your entire agency or specific department needs. Including but not limited to Public Works, Community Development, Parks & Rec, Library, Elections, and Clerks Office.

HOW DO WE HELP?

Simplify Resident Communcation

TextMyGov helps government agencies provide information, receive requests, and send important updates through text messaging. Residents get the answers they need quickly, while staff spend less time responding to routine questions.

Whether residents are looking for information, reporting an issue, or signing up for alerts, TextMyGov makes communication easier for everyone.

HOW DO WE HELP?

Simplify Resident Communcation

TextMyGov helps government agencies provide information, receive requests, and send important updates through text messaging. Residents get the answers they need quickly, while staff spend less time responding to routine questions.

Whether residents are looking for information, reporting an issue, or signing up for alerts, TextMyGov makes communication easier for everyone.

WHAT OUR CUSTOMERS ARE SAYING

Trusted by Government Agencies Nationwide

“TextMyGov has saved our office valuable time responding to repeated requests for the same information. It has also been beneficial in providing the correct resources to our community and guests.”
CATHIE FROM UTAH

“TextMyGov has been a wonderful asset to our city. It serves as another pipeline to communicate with our residents and easily keep them informed. The TextMyGov staff is incredibly helpful and willing to step in and help at a moment’s notice. We look forward to continuing our relationship with TextMyGov and using their services.”
MARIE FROM UTAH

“We have been using TextMyGov for a few years now and have found it to be a great tool to help us connect people with the information and services they need. It has cut down on the number of calls that come in because the texts direct the person to the information on the county website.
JANEEN FROM UTAH