Success Stories
Read real examples of how TextMyGov has helped municipalities like yours.
Gas Leak Evacuation
PROBLEM:
A large city in Texas experienced a dangerous gas leak that required evacuations. Their old communication system was “clunky,” had low sign-ups, and couldn’t reliably reach residents, creating serious challenges during the emergency.
SOLUTION:
The city adopted TextMyGov, describing it as fast, direct, and able to “cut through the noise.” They now use Geo-Fence texting to quickly alert affected areas during gas leaks or other emergencies.
Inland Hurricane
PROBLEM:
In 2024, a hurricane travelled inland and seriously affected a small town in North Carolina. The town needed a way to receive damage reports and provide updates about water boil advisories and areas to find shelter to their community.
SOLUTION:
A TextMyGov Alerts message was sent explaining the next steps of recovery. As a result, the office did not receive a single additional call. The clear communication quickly eased residents’ concerns and allowed staff to focus on resolving the issue instead of answering calls.
Tornado Response
PROBLEM:
Tornado season impacts Nebraska every year, creating the need to quickly inform residents about severe weather and public safety issues. After one such incident, a city needed to keep streets clear after a tornado to allow for electrical repairs and debris removal.
SOLUTION:
The city used TextMyGov to send alerts to all citizens in the area. The messages effectively kept the streets clear and the residents safe. Afterwards, the city received positive feedback from citizens who appreciated being “kept in the loop” and knowing officials were responding promptly.
Record Event Attendance
PROBLEM:
A town in Colorado needed to promote a Christmas block party. The event included a parade requiring major road closures. They needed a way to ensure smooth operations, safety, and strong attendance.
SOLUTION:
The city used TextMyGov to send text messages about the block party, chili cook-off, and road closures. Despite a blizzard, the event had record attendance with over 500 people. No road closure issues occurred, and tickets and chili sold out by 6:15 p.m., just over an hour after the event began.
Organizing Elections
PROBLEM:
A California county needed a better way to inform election workers of schedules and trainings. Voters lacked information on polling dates, locations, and ballots. They needed a system that would help them easily communicate essential information to voters for the upcoming election season.
SOLUTION:
The county set up TextMyGov to handle questions during elections and free up time for the staff to handle other election concerns. Messages were scheduled in advance to give voters and election officers updates about polling locations, voting hours, and other important election messages.
More Code, Less Complaints
PROBLEM:
An Oregon town lacked an effective way to notify residents about new ordinances, leading to frustration from residents when enforcement actions were taken. The lack of clear communication created distrust in the community.
SOLUTION:
The town now uses TextMyGov Alerts to share updates about ordinance changes with most residents. This keeps citizens informed and confident that they are in compliance with the city code. The city is reassured knowing they can easily deliver clear, timely information.
No More Missed Payments
PROBLEM:
In a Wyoming city, residents frequently missed utility and ambulance payments. They felt they were not properly notified of their impending shut-off dates and overdue balances due to unreliable communication, especially during internet outages that disrupted email notices.
SOLUTION:
The city began using the Lists feature in TextMyGov to send targeted text notifications about overdue payments and upcoming shutoffs. Residents began paying bills on time which saved the Public Works staff significant effort. The city also saw immediate responses to ambulance payment reminders, with far more engagement via text than email, calls, or letters.
Gas Leak Evacuation
PROBLEM:
A large city in Texas experienced a dangerous gas leak that required evacuations. Their old communication system was “clunky,” had low sign-ups, and couldn’t reliably reach residents, creating serious challenges during the emergency.
SOLUTION:
The city adopted TextMyGov, describing it as fast, direct, and able to “cut through the noise.” They now use Geo-Fence texting to quickly alert affected areas during gas leaks or other emergencies.
Inland Hurricane
PROBLEM:
In 2024, a hurricane travelled inland and seriously affected a small town in North Carolina. The town needed a way to receive damage reports and provide updates about water boil advisories and areas to find shelter to their community.
SOLUTION:
A TextMyGov Alerts message was sent explaining the next steps of recovery. As a result, the office did not receive a single additional call. The clear communication quickly eased residents’ concerns and allowed staff to focus on resolving the issue instead of answering calls.
Tornado Response
PROBLEM:
Tornado season impacts Nebraska every year, creating the need to quickly inform residents about severe weather and public safety issues. After one such incident, a city needed to keep streets clear after a tornado to allow for electrical repairs and debris removal.
SOLUTION:
The city used TextMyGov to send alerts to all citizens in the area. The messages effectively kept the streets clear and the residents safe. Afterwards, the city received positive feedback from citizens who appreciated being “kept in the loop” and knowing officials were responding promptly.
Record Event Attendance
PROBLEM:
A town in Colorado needed to promote a Christmas block party. The event included a parade requiring major road closures. They needed a way to ensure smooth operations, safety, and strong attendance.
SOLUTION:
The city used TextMyGov to send text messages about the block party, chili cook-off, and road closures. Despite a blizzard, the event had record attendance with over 500 people. No road closure issues occurred, and tickets and chili sold out by 6:15 p.m., just over an hour after the event began.
Organizing Elections
PROBLEM:
A California county needed a better way to inform election workers of schedules and trainings. Voters lacked information on polling dates, locations, and ballots. They needed a system that would help them easily communicate essential information to voters for election season.
SOLUTION:
The county set up TextMyGov to handle questions during elections and free up time for the staff to handle other election concerns. Messages were scheduled in advance to give voters and election officers updates about polling locations, voting hours, and other important election messages.
More Code, Less Complaints
PROBLEM:
An Oregon town lacked an effective way to notify residents about new ordinances, leading to frustration from residents when enforcement actions were taken. The lack of clear communication created distrust in the community.
SOLUTION:
The town now uses TextMyGov Alerts to share updates about ordinance changes with most residents. This keeps citizens informed and confident that they are in compliance with the city code. The city is reassured knowing they can easily deliver clear, timely information.
No More Missed Payments
PROBLEM:
In a Wyoming city, residents frequently missed utility and ambulance payments. They felt they were not properly notified of their impending shut-off dates and overdue balances due to unreliable communication, especially during internet outages that disrupted email notices.
SOLUTION:
The city began using the Lists feature in TextMyGov to send targeted text notifications about overdue payments and upcoming shutoffs. Residents began paying bills on time which saved the Public Works staff significant effort. The city also saw immediate responses to ambulance payment reminders, with far more engagement via text than email, calls, or letters.
Gas Leak Evacuation
PROBLEM:
A large city in Texas experienced a dangerous gas leak that required evacuations. Their old communication system was “clunky,” had low sign-ups, and couldn’t reliably reach residents, creating serious challenges during the emergency.
SOLUTION:
The city adopted TextMyGov, describing it as fast, direct, and able to “cut through the noise.” They now use Geo-Fence texting to quickly alert affected areas during gas leaks or other emergencies.
Inland Hurricane
PROBLEM:
In 2024, a hurricane travelled inland and seriously affected a small town in North Carolina. The town needed a way to receive damage reports and provide updates about water boil advisories and areas to find shelter to their community.
SOLUTION:
A TextMyGov Alerts message was sent explaining the next steps of recovery. As a result, the office did not receive a single additional call. The clear communication quickly eased residents’ concerns and allowed staff to focus on resolving the issue instead of answering calls.
Tornado Response
PROBLEM:
Tornado season impacts NE every year, creating the need to quickly inform residents about severe weather and public safety issues. After one such incident, a city needed to keep streets clear after a tornado to allow for electrical repairs and debris removal.
SOLUTION:
The city used TextMyGov to send alerts to all citizens in the area. The messages effectively kept the streets clear and the residents safe. Afterwards, the city received positive feedback from citizens who appreciated being “kept in the loop” and knowing officials were responding promptly.
Record Event Attendance
PROBLEM:
A town in Colorado needed to promote a Christmas block party. The event included a parade requiring major road closures. They needed a way to ensure smooth operations, safety, and strong attendance.
SOLUTION:
The city used TextMyGov to send text messages about the block party, chili cook-off, and road closures. Despite a blizzard, the event had record attendance with over 500 people. No road closure issues occurred, and tickets and chili sold out by 6:15 p.m., just over an hour after the event began.
Organizing Elections
PROBLEM:
A California county needed a better way to inform election workers of schedules and trainings. Voters lacked information on polling dates, locations, and ballots. They needed a system that would help them easily communicate essential information to voters for the upcoming election season.
SOLUTION:
The county set up TextMyGov to handle questions during elections and free up time for the staff to handle other election concerns. Messages were scheduled in advance to give voters and election officers updates about polling locations, voting hours, and other important election messages.
More Code, Less Complaints
PROBLEM:
An Oregon town lacked an effective way to notify residents about new ordinances, leading to frustration from residents when enforcement actions were taken. The lack of clear communication created distrust in the community.
SOLUTION:
The town uses TextMyGov Alerts to share updates about ordinance changes with most residents. This keeps citizens informed and confident that they are in compliance with the city code. The city is reassured knowing they can easily deliver clear, timely information.
No More Missed Payments
PROBLEM:
In a Wyoming city, residents frequently missed utility and ambulance payments. They felt they were not properly notified of their impending shut-off dates and overdue balances due to unreliable communication, especially during internet outages that disrupted email notices.
SOLUTION:
The city began using the Lists feature in TextMyGov to send targeted text notifications about overdue payments and upcoming shutoffs. Residents began paying bills on time which saved the Public Works staff significant effort. The city also saw immediate responses to ambulance payment reminders, with far more engagement via text than email, calls, or letters.