How do I find information through TextMyGov?

You can text your municipality's 10-digit TextMyGov number to find information. Responses will be customized to meet residents' needs in your area. Notifications from the municipality can also be sent directly to residents' phones using the 5-digit number.

How do I report issues?

Community members can text a number assigned to their municipality and report issues such as potholes, downed trees, vandalism, code violations, broken equipment, and more. Text REPORT to your municipality's number to see your reporting options.

No. TextMyGov is a cloud-based software. Community members simply text their local government from their cell phones, while staff can manage the system from any device, anywhere with internet access.

How do I start receiving my town's text messages?

If your municipality has a 5-digit TextMyGov number, you can text the notification keyword to the number to opt in. The system will ask you to reply YES. Once you have, you are opted-in. Visit your municipality's website to find their keyword and number. Reply STOP at any time to opt out.

Who do I contact if I have a question?

If you are a community resident, please contact your municipality or organization directly. The TextMyGov Support team cannot assist with local issues; they can only direct you to your municipality.

COMMUNITY BENEFITS

Easy Access to Information

As a resident, you deserve a simple way to stay connected with your community. With TextMyGov, you can find information, report issues, and receive important updates, right from your phone through text.

Request a Demo

How It Works

Simple Communication

Find information, report issues, and get updates by text. No app required!

Available Anytime

Smart-texting works around the clock, providing assistance day and night.

Access Anywhere

Connect with your city, without trips to the office or time spent on hold.

FIND INFORMATION

Get Instant Answers Through Text

If your municipality has a 10-digit number (ex. 123.456.7890), you can text a keyword to that number to access a variety of resources and information.

Your municipality has set up automated responses to these keywords to eliminate long wait times and communications issues. These responses will come instantly and are available 24/7.

REPORT ISSUES

Turn Concerns into Action

Each organization has different reporting options. Try texting REPORT, which often lists the reporting options you have and their associated keywords.

The system will text you back with a couple of clarifying questions. It may ask you for the address of the issue, your name, details about the issue, and a photo.

RECEIVE ALERTS

Stay Informed Year-Round

If your municipality has a 5-digit number (ex. 91896), you can opt in to receive notifications directly from your municipality. Text the designated keyword to the 5-digit code and reply YES when prompted.

Your community may send you messages about events, weather, emergencies, road closures, water boil notices, legislative updates, and more.

WHAT OUR CUSTOMERS ARE SAYING

Trusted by Government Agencies Nationwide

“TextMyGov has saved our office valuable time responding to repeated requests for the same information. It has also been beneficial in providing the correct resources to our community and guests.”
CATHIE FROM UTAH

“TextMyGov has been a wonderful asset to our city. It serves as another pipeline to communicate with our residents and easily keep them informed. The TextMyGov staff is incredibly helpful and willing to step in and help at a moment’s notice. We look forward to continuing our relationship with TextMyGov and using their services.”
MARIE FROM UTAH

“We have been using TextMyGov for a few years now and have found it to be a great tool to help us connect people with the information and services they need. It has cut down on the number of calls that come in because the texts direct the person to the information on the county website.
JANEEN FROM UTAH