Introducing TextMyGov Packages
December 15th, 2025
Author: Emma Conway, Marketing Communications Manager
This Christmas, TextMyGov’s present to all new and existing clients is a new package structure! Check with your Client Relations Specialist to see if you qualify for a free upgrade.
What are Packages?
The Core, EMA, and Premium packages are designed to provide agencies with the optimal set of features to meet their unique needs and budget. Individual prices and amount of text messages provided are determined by a TextMyGov representative. Price is based on population size and other factors.
CORE: Includes the basics of everything needed to send and receive texts from residents. For smaller communities with limited communication needs.
EMA: A comprehensive emergency preparedness package with wide-reaching, government-sanctioned text alerts. For Emergency Management Departments, Sherriff’s Offices, and communities with frequent emergencies.
PREMIUM: A multi-channel communication package designed to reach every resident in any situation. For larger municipalities looking for an omnichannel communication tool to increase efficiency, accessibility, and trust within a community.
I already have TextMyGov, does this apply to me?
YES! You may qualify for a free upgrade! Do you have any of the following features included in your existing TextMyGov contract?
- IPAWS
- Weather Alerts
- The Enhanced Media Care Package
- Voice Calls
- Surveys
- TextMyGov Emails
If you do, contact your Client Relations Specialist to verify your free upgrade to the EMA or Premium Packages. All additional features included in those packages will be added to your account at no additional cost.
If you do not have any of these features but would like to, upgrading to a more inclusive package is easy. Contact your Client Relations Specialist for more details.
Why choose TextMyGov?
TextMyGov understands that your main priority is your residents. We assign a personal, dedicated, Client Relations Specialist to each community to ensure seamless implementation of TextMyGov for you and your residents. We support you so you can feel confident supporting your residents.
Glossary of All available Features:
Geo-Fence Texting: Create mass messaging groups by drawing an area on a map.
Phone Number Database: Access a database of resident phone numbers and start texting.
One-Word Responses: Enable residents to text the system to find quick answers to questions.
Reporting Flows: Allow residents to report common issues by answering a series of questions.
Social Media Integration: Save time by instantly posting your text alert to social media.
Spanish Translations: Let all residents access information with automatic Spanish Translations.
Mass Texting: Text an unlimited amount of people, simultaneously.
NWS Weather Alerts: Residents sign up to receive live messages from the National Weather Service.
IPAWS: Get certified and send official government alerts to customizable geographic locations.
Voice Calls: Send robocalls as an alternative to texting.
Surveys: Build easily accessible surveys to receive resident feedback.
Enhanced Media Care Package: Receive flyers, social media posts, and more from your personal marketing agent.
Resident Requests (Additional Add-On): Coordinate with other departments by tracking resident reports, creating workflows, notifying involved parties of status changes, and more.
