3 Ways Text Messaging Supports Elections

3 ways government text messaging supports elections

October 25, 2024

3 Ways Government Text Messaging Supports Elections

TextMyGov helps local governments improve election support by using text messaging to provide information, resolve issues quickly, and streamline communication with voters.

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As a local government employee involved with elections, texting can help allocate resources more efficiently and ensure that high-priority tasks are managed efficiently. 


TextMyGov is a software solution that enables residents to communicate via text messaging with local government services. Various governments across the country use TextMyGov to offer informationaddress issues, and send notifications about the electionsincluding topics like voter registration, polling locations, and ballot details.  Citizens can also receive important messages for voters from their election officials.


Here are three ways government text messaging can improve election support: 


1. Provide Polling Information


Voters can instantly access information about polling locations, polling updates, and hours of operation through text message notifications. 


2. Resolve Registration Issues


Text messaging enables quick responses to registration questions, ensuring voters are prepared for election day. Voters can simply text a keyword to confirm their registration status. 


3. Clarify the Voting Process


By texting a keyword, voters can receive clear guidance on the voting process, including details on absentee and early voting options.  


By offering government text messages through TextMyGov, local governments can reduce call volume from residents seeking answers to election-related questions. This may help staff dedicate more time to higher-priority projects. Allowing voters to text for information, report issues, and receive updates creates a more efficient way to communicate which will enhance voter engagement and streamline your office workload.  


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Meet the Author

Sheppard Sonntag is the Social Media Marketing Manager at TextMyGov. A graduate of Utah State University, he earned degrees in International Studies, Journalism, and Portuguese and has been with TextMyGov since 2024. Sheppard enjoys learning about people and creating meaningful connections through communication.

Key Takeaways


  • Text messaging allows voters to quickly access important polling information like locations, updates, and hours.

  • It helps resolve voter registration issues efficiently through simple keyword-based interactions. 

  • Governments can clarify voting processes, including early and absentee voting, via automated texts.

  • Using texting reduces call volume, freeing staff to focus on higher-priority tasks.

  • It enhances voter engagement while making operations more efficient.