Frequently Asked Questions
Citizens can text into your municipality’s 10-digit TextMyGov number to find information. Responses can be customized to meet citizens’ needs. Notifications from the municipality can also be sent directly to citizens’ phones.
Citizens can text a number assigned to their municipality and report issues such as potholes, downed trees, vandalism, code violations, broken equipment, and more.
Phone numbers are gathered by asking citizens to opt-in to the system. They do this by texting a keyword to a short code number. TextMyGov provides marketing materials and a widget that integrates seamlessly with municipal websites, providing additional convenience for citizens to opt in. A list of citizen numbers can also be procured and automatically integrated into the TextMyGov system. Schedule a demo to learn more about automatic opt-ins.
A Client Relations Specialist is assigned to each municipality to help with the creation of keywords and guide them through the setup process.
No. Municipalities do not need to purchase a cell phone to use TextMyGov. All management of the TextMyGov system is done online and can be accessed from any computer, phone, tablet, or device that has access to the internet. Citizens will use their personal cell phones to text the system.
No. TextMyGov is a cloud-based software. Citizens simply text the city from their cell phones and municipalities can manage the system from any device with internet access.
Municipalities do not need a website to use TextMyGov.
TextMyGov is based in Logan, UT. TextMyGov serves communities across all 50 States in the US.
TextMyGov was founded in 2019 and is powered by iWorq Systems.
Pricing is determined by the agency's population size and desired features. Get a quote HERE
Our add-ons are designed to be flexible. We'll help you customize a setup that works best for you.
Every community is different, and we're here to help you find the best fit. Our team will work with you to understand your goals, communication challenges, and the needs of your residents. We'll guide you through the options. There's a package that fits your community's size and priorities. Let's find the perfect solution together!
Yes, absolutely! TextMyGov is built to grow with your community. You can upgrade or adjust your package at any time as your needs change. Whether that means adding new features or expanding to other departments, our team will help you make a smoot transition with no disruption to your current service. We're here to support you every step of the way. Click HERE to talk to a member of your support team.
Yes—training is included! Every TextMyGov package comes with hands-on training to make sure your staff feels confident and ready to use the system. We provide personalized onboarding and ongoing support to ensure a smooth rollout. We don't just set you up—we set you up for success.
TextMyGov packages and features are designed for all types of agencies—big or small. TextMyGov provides services to local governments, including towns, townships, cities, counties, state governments, election offices, housing authorities, and much more! Our solutions scale to fit your needs no matter your population or demographics.
TextMyGov provides YOU with 24/7 assistance
Once you become a client, you will have access to a 24/7 municipality support line. You will also receive personal, one-on-one assistance from a trusted professional.
In addition to TextMyGov's On-Demand Assistance for Citizens, Local governments can use it as a text alert system to send updates to citizens
Allow citizens to sign up to receive text message notifications.
Allow citizens to sign up to receive text message notifications.
Send Text Alerts
Automated Citizen Assistance through text! No More Apps.
For Citizens
If you are a citizen looking for your local government to use TextMyGov or you want more information regarding your municipality, click the button below.
For Municipalities
If you're a municipality interested in TextMyGov or an existing client looking for TextMyGov information, click the button below.
Frequently Asked Questions
How it Works
Citizens can text into your municipality’s 10-digit TextMyGov number to find information. Responses can be customized to meet citizens’ needs. Notifications from the municipality can also be sent directly to citizens’ phones.
Citizens can text a number assigned to their municipality and report issues such as potholes, downed trees, vandalism, code violations, broken equipment, and more.
Phone numbers are gathered by asking citizens to opt-in to the system. They do this by texting a keyword to a short code number. TextMyGov provides marketing materials and a widget that integrates seamlessly with municipal websites, providing additional convenience for citizens to opt in. A list of citizen numbers can also be procured and automatically integrated into the TextMyGov system. Schedule a demo to learn more about automatic opt-ins.
A Client Relations Specialist is assigned to each municipality to help with the creation of keywords and guide them through the setup process.
No. Municipalities do not need to purchase a cell phone to use TextMyGov. All management of the TextMyGov system is done online and can be accessed from any computer, phone, tablet, or device that has access to the internet. Citizens will use their personal cell phones to text the system.
No. TextMyGov is a cloud-based software. Citizens simply text the city from their cell phones and municipalities can manage the system from any device with internet access.
Municipalities do not need a website to use TextMyGov.
TextMyGov is based in Logan, UT. TextMyGov serves communities across all 50 States in the US.
TextMyGov was founded in 2019 and is powered by iWorq Systems.