Community Benefits

Simple Communication

Using a mobile phone's regular messaging service allows anyone to quickly find links, documents or text that answers their questions. - No app downloads required!

Available Anytime

Smart texting technology works around the clock to provide assistance to citizens anytime day or night.

Access Anywhere

Empower citizens to connect to the city from anywhere. Using text messaging allows citizens engage with the city efficiently, saving a trip to the office or waiting on hold.

How can I use TextMyGov?

As a resident of a municipality with TextMyGov, you now have exclusive access to your community leaders! The system is meant to bridge the gap between you and the leaders of your community by making municipal resources and information easily accessible.

There are multiple features that make up the TextMyGov system and your municipality may not have chosen to implement all of them. Before taking the guidance below, visit your municipality or organization’s TextMyGov page on their website to find out what capabilities are available to you.

If your municipality has a 10-digit number (ex. 123.456.7890), you can text a keyword to that number to access a variety of resources and information.

Your municipality has set up automated responses to these keywords to eliminate long wait times and communications issues. These responses will come instantly and are available 24/7.

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Each organization has different reporting options. Try texting REPORT which often tells you what reporting options you have and their associated keywords.

The system will text you back with a couple clarifying questions. It may ask you for the address of the issue, your name, details about the issue, and a photo.

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If your municipality has a 5-digit number (ex. 91896), you can opt in to receive notifications directly from your municipality. Text the designated keyword to the 5-digit code and reply YES when prompted.

Your community may send you messages about Events, Weather, Emergencies, Road Closures, Water Boil Notices, Legislative Updates, and more.

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Quick Answers

Citizens can begin communication by texting "Hi" or any of the words chosen by their city.

Commonly Used Keywords:

Agenda

Events

Office Hours

Boards

Community Services

Contact

Permits

Business License